Utilizing protocols developed by professionals with proven experience in returns and loaner operations and a team of highly trained inspectors, Life Science Outsourcing has the expertise to not only replicate your internal loaner kit inspection and returns inspection processes but improve upon them, protecting your company and your patients.
Loaner kit inspection and returns inspection are unique processes requiring specially trained personnel and protocols developed by professionals with a history of handling and reviewing re-usable products.
Unlike incoming new product inspection, in which measurements and tolerances are defined, loaner kit inspection and returns inspection are almost completely subjective. Having the ability to know when an instrument has been worn beyond its useful life requires a deep understanding of what types of chips, dents, and scratches are acceptable and which could cause great harm in surgery.
Recognizing whether an implant was wrongfully used in the surgical field and placed back into a loaner kit simply by looking at it takes a tremendous amount of training and development.
Here are a few elements that set Life Science Outsourcing’s quality inspection solutions apart: